Logistics
Voice AI agents for delivery confirmations
Confirm COD orders and delivery slots before dispatch, chase failed deliveries, and answer shipment questions around the clock. Answered calls end with structured outcomes that sync back to your systems over webhooks.
Use cases
What the agents actually do
Before dispatchNeeds setup
Order and COD confirmation
Confirm cash-on-delivery orders by call before shipping, so riders don't carry parcels customers won't pay for.
Last mile
Delivery slot confirmation
Call ahead of arrival, confirm someone is available, and capture a new slot when they are not.
ExceptionsNeeds setup
NDR follow-ups
After a failed delivery, call the consignee, capture the reason and the next attempt, and push it back to your TMS.
SupportNeeds setup
Shipment-status line
An inbound line that answers "where is my shipment" from your tracking data, deflecting tickets from your support team.
Coordination
Driver and vendor calls
Automated calls for dock appointments, pickup confirmations and vendor follow-ups, in the caller's language.
Disputes
Answered calls on record
Review available recordings and transcripts when a delivery call is disputed.
How it runs
From list to logged outcome
01Connect the order or delivery list and approve the confirmation script.
02Set calling windows and the fields to capture: confirmation, new slot, NDR reason.
03Agents call consignees before dispatch and after failed deliveries.
04Structured outcomes push back over webhooks once connected to your TMS or OMS.
Setup
Set up with you during the pilot
01COD confirmation - we connect your order data so new orders trigger calls.
02NDR follow-ups - we map reason codes and next-attempt fields to your TMS.
03Shipment-status line - we connect your tracking data for live answers.
Built for operations teams
Structured outcomes per callWebhooks into your TMS or OMSRecordings and transcriptsMultilingual calling
Asked before a pilot
See it on your own call list.
Pricing is ₹4 per connected minute, exclusive of GST, billed in 30-second pulses - see pricing