Insurance
Voice AI agents for insurance renewals
Call policyholders before lapse, nudge due premiums, and answer claims-status questions in your policyholders' languages, with answered calls on record.
Use cases
What the agents actually do
Retention
Renewal reminders
Call policyholders before lapse, explain renewal options from your approved script, and log intent per call.
CollectionsNeeds setup
Premium due nudges
Friendly reminders for due and lapsed premiums, with a payment link over WhatsApp after the call.
ClaimsNeeds setup
Claims-status line
An inbound line that answers "what's happening with my claim" from your claims system.
IntakeNeeds setup
First-notice intake
Take first notice of loss conversationally, capture structured details, and transfer straight to your claims team.
Servicing
Policy questions via knowledge base
Answers to coverage and document questions from your approved knowledge base, not improvisation.
Records
Calls on record
Recordings, transcripts and summaries for answered servicing and complaint conversations.
How it runs
From list to logged outcome
01Sync the policies due for renewal and approve the script with your compliance team.
02Set calling windows and the premium-reminder cadence.
03Agents call policyholders and answer servicing questions from your approved knowledge base.
04Renewal intent and outcomes sync back over webhooks; recordings and transcripts stay on record.
Setup
Set up with you during the pilot
01Premium nudges - we sync the due list and configure the payment-link follow-ups.
02Claims-status line - we connect your claims system for status answers.
03First-notice intake - we configure the intake fields and the transfer to your claims team.
Controls for sensitive conversations
Approved scriptsRecordings and transcriptsStructured outcomes via webhooksTransfer to your team
Asked before a pilot
See it on your own call list.
Pricing is ₹4 per connected minute, exclusive of GST, billed in 30-second pulses - see pricing